Type of Information We Collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit/debit card details for secure processing third party payment services). All online payments are processed by Square.

 

Note: If you submit any personal information about other people to us, you hereby declare that you have the authority to do so and to permit us to use their personal information in accordance with this Privacy Policy.

 

 

Why We Collect Your Information

 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How We Collect Information

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Wee Walking Tours gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This data comprises information that cannot be used to identify or contact user, such as demographic information regarding, for example:

 

• User IP Addresses:  IP addresses are automatically transmitted as part of any Internet communication, collecting IP addresses is a common practice; many web sites and applications collect IP addresses automatically. We use IP addresses for purposes such as communicating with your device, helping diagnose server problems, security, and administering our services.

• Location Data: We may collect the physical location of a connected device, for example, using satellite, cell phone tower, and Wi-Fi signals. You can choose whether to allow or deny uses and/or sharing of your device’s location by changing your device settings.

• Browser Types:  Most browsers and landing pages collect certain information automatically, for example, type and version of operating system, screen resolution, device manufacturer and model, language, Internet browser type and version, and the name. We use this information, for example, to make sure that our website function properly, analyse performance, and to improve and maintain our website.

 

 

How We Store, Use, Share, and Disclose Your Personal Information

 

Wee Walking Tours is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our business and its service providers.

 

How We Communicate with You

 

We may contact you to notify you regarding your purchase, to troubleshoot problems purchasing our services, to invite you to leave a review on a review site (e.g. TripAdvisor), or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

 

Internet Cookies

 

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

 

Some cookies are required to enjoy and use the full functionality of this website.

 

We also use Google Analytics to monitor traffic to our website. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to the site, where visitors generally came from, how long they stayed on the site, and which pages they visited. Google Analytics places several persistent cookies on your computer's hard drive. These do not collect any personal data. If you do not agree to this, you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits.

 

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

 

Your Rights

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at weewalkingtours@gmail.com

 

You also have the right to complain to the Information Commissioner [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.